Phone Outage Update in West Palm Beach, FL
WE HAVE FORWARDED OUR LINES, BUT HAVE A LIMITED NUMBER OF LINES. PLEASE LEAVE A MESSAGE AND WE'LL RETURN YOUR CALL. SORRY FOR ANY INCONVENIENCE!
We apologize to any of our customers who may have tried to reach us today and were not able to get through. Windstream is working on the issue. Rest assured, we have forwarded our phones so we can continue to provide the same quality service you'd expect from Ewing & Ewing Air Conditioning, but if you get our voice-mail, please leave a message and we'll call you back immediately.
This is Windstream Repair regarding the higher level issue that has been affecting your services. Our Transport NOC continues to work with a field tech and the carrier to shoot fibers, check light levels, and isolate any points of failure that would cause bouces. We will follow up with additional updates as they become available.
The Windstream team appreciates your patience and understanding while we resolve this issue. We will continue to send notifications until the outage has been resolved. If you have any questions, please utilize the WE Connect Portal (we.windstream.com
) or contact our customer support center.